PROD Unable to submit CPQ Orders*** SR 3-27079763371***

[TinaGriffin]

Describe the bug A clear and concise description of what the bug is. Receiving error. See attached.

Instance Name Instance: PPQS1I

Responsibility Name Responsibility: CPQ

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[TinaGriffin]

Production Issue Cannot Submit CPQ Quote.docx

[vinaytalasila]

Hi Tina,

We will look into this and keep you posted.

Thanks Vinay

[TinaGriffin]

Per the question on the SR...they did do an International order in EBS Quoting using the configurator today and it worked fine.

[vinaytalasila]

Tina,

Thank you for your update. We will update that info in the SR.

Thanks Vinay

[vinaytalasila]

Just an update....Communication between Oracle support engineer and DBA Team is still going on. If there are any major updates then DBA Team will update the info here.

Thanks Vinay

[amitjori]

Hi Team,

We have bounced PPQS1I instance and Tina confirmed CPQ orders are now working.

Regards, Amit

[TinaGriffin]

Garnett has confirmed it's working as well: Tina,

I was able to submit Jan’s two quotes, Ellen’s one and mine all without issue this morning.

Thanks, Garnett