Bug Report: screenshots dont work (on some gpus)

[MicklePicklee]

Desktop

OS: Windows Browser Not applicable Version: 0.4.1

Describe the bug

hey so whenever i play fnf and try to take a screenshot it just doesnt work for some reason and the screenshot comes out blank - it's not a big issue but im just kinda confused why. also whenever i play in fullscreen it looks really aliased for some reason. i have a laptop with an nvidia gpu so idk if that would be why. apologies that this is not a huge issue and probably very pedantic. i attached 4 screenshots, 3 i took ingame with the f3 key and one is a screenshot i took with windows shift s to show the blank screenshots being taken.

THIS ONLY APPLIES TO MY RTX 4070, MY AMD INBUILT GRAPHICS WORK JUST FINE

Expected behavior

i should be able to take screenshots properly without them going blank

To Reproduce

i dont know how except maybe play on an nvidia gpu?

(RAW SCREENSHOT FROM SCREENSHOT FOLDER)

[MicklePicklee]

the 3 blank images are the screenshots i took with the f3 key that came out as blank i didnt specify for some reason

[MicklePicklee]

Additionally, i cannot record fnf in fullscreen with obs, the game works fine for me as i play but checking the recording the image freezes whilst i play in fullscreen. https://drive.google.com/file/d/1U-jlweTPq5A6y0r72NPIyT3FZ-4Rdg0_/view?usp=sharing

[Hundrec]

It appears that you are playing on a modified version of the game. Try testing whether you can take screenshots on the base game v0.4.1

[MicklePicklee]

mods are not hard-coded. i turned tem all off and it's still the same

[MicklePicklee]

the raw file i got from the screenshot (it's blank)

[Hundrec]

Does this also happen on a completely clean install of 0.4.1?

[MicklePicklee]

totally clean install, freshly downloaded from itch, same result

[Hundrec]

Thanks for testing!

I just tried screenshotting on my Intel CPU laptop and it worked fine.

Which GPU are you using?

[MicklePicklee]

it's an nvidia gpu specifically the nvidia geforce rtx 4070 laptop gpu

[MicklePicklee]

trying it on my inbuilt graphics (amd radeon 780m graphics) it works fine, which i guess solves it. but i would prefer to play fnf on my superior gpu optimally, as i cannot record the game this way and the game also looks very aliased in full screen when i play. albeit i can't show it as screenshots do not represent this correctly and i cannot record this as fullscreen does not work. apologies if this is a somehwat obnoxious situation as i could just switch what gpu i use but i find it a bit cumbersome especially as i cannot record at a high quality with my inbuilt graphics card

[Hundrec]

Thanks for the info! This should be enough for the devs to identify any problems on their end.

In the meantime, try everything you can think of (restarting, uninstalling programs, configuring GPU settings, etc.) Maybe something will fix it!

[gamerbross]

change the title and body of the issue explaining the possible reason (on some GPUs) so its easier for them to filter the issues

[Hundrec]

Good idea! You should update the screenshots, move them below the bug description, and add that your 780M works but your 4070 doesn't.

[MicklePicklee]

done! thank you for the input; hope this makes it a bit clearer now!

[lemz1]

Im also playing on an nvidia gpu (1050 ti), but it works for me. I do have to note im playing on a PC, so it isnt the laptop version of the gpu.

So this might be an issue with the laptop versions of the gpu, but idk.

[MicklePicklee]

i've played on a gtx 1050 laptop gpu before and it's worked fine maybe it's just an issue with rtx cards maybe?

[anysad]

maybe it's just an issue with rtx cards maybe?

Must be related only to laptop versions of rtx cards, since on my end (rtx 3060 pc) it works without any issues 🤔

[MicklePicklee]

okay i found the issue and i apologise for being really stupid but i literally just had to disable "multiple displays" in windows settings i'd overlooked it and was trying to fix a problem with my brightness when i disabled it and now it works

edit: nevermind i realised this switched to my internal graphics so the issue never fixed itself and i didn't realise