FutureNorthants / VirtualWorker

Robotics project to automate back office workloads
GNU General Public License v3.0
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ENC/NBC Hubs to use suggested unitary response when % lower than 90% #209

Open MeganCrowthers opened 2 years ago

MeganCrowthers commented 2 years ago

User Story: As an Email Hub, I would like Norberts suggested response to automatically populate within the “Review Form” within CXM, so I can use Norberts suggest response for ENC and West Northants Enquiries.

AndyBoatwright commented 2 years ago

Expanding the internal NBC process to encompass all email contact recvd into the unitary process; the North implementation however isn't as simple as "lift and shift" to North, as we will need to adjust and deploy the code, then need to tailor it to North's unique infrastructure and workflow requirements and test it thoroughly.