Open MeganCrowthers opened 2 years ago
Expanding the internal NBC process to encompass all email contact recvd into the unitary process; the North implementation however isn't as simple as "lift and shift" to North, as we will need to adjust and deploy the code, then need to tailor it to North's unique infrastructure and workflow requirements and test it thoroughly.
User Story: As an Email Hub, I would like Norberts suggested response to automatically populate within the “Review Form” within CXM, so I can use Norberts suggest response for ENC and West Northants Enquiries.