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FutureNorthants / VirtualWorker

Robotics project to automate back office workloads
GNU General Public License v3.0
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BOT Identified Incorrect Service Area #38

Open milli07 opened 3 years ago

milli07 commented 3 years ago

EMN000090 Recycling query but bot allocated Garden Services - should be waste EMN000087 Recycling query but bot allocated General Enquiries - should be waste EMA002445 Epermit query but bot allocated Registrations - should be parking EMN000081 I have moved allocated to Tenancy Services - should be general enq EMA002379 Dementia query allocated to Highways - assume it would be Adult social care EMA002408 Central library query with no address allocated to Corby

New 3.06pm 16/03/21 EMN000137 'Council tax support' did not get recognised, please add to Council Tax or Revenues service area along with 'ctax support'

Savannah-Marie commented 3 years ago

current reports updated on LEX

milli07 commented 3 years ago

New Issues 25th March 21 Missing drain cover – goes to repairs – should be highways Refill of a grit bin – goes to Waste – should go to highways

How do I set up a childcare business – came up as EH&P – should be EarlyYears I want to set up a childcare business I want to start up a childcare business

A street light is broken – goes to Repairs – might needs own section as different lights go to different places and definitely not repairs Report a broken street light - goes to Repairs - might need own section

Under Highways – apot – needs a space Under Highways – add streetdoctor Under Highways –

Add Trading Standards as a Section/Service Area Change to Registrars as Registration is not correct wording, Registration could be for anything such as a business Change to Fostering - spelt wrong and would impact Kev having to list it spelt wrong when allocating i believe

Savannah-Marie commented 3 years ago

Sentiments above added. County_StreetLight added. Fostering and Registrars rectified.

Savannah-Marie commented 3 years ago

County_TradingStandards added

ElliePhilpott commented 3 years ago

EMA002768 - Allocated to Repairs, should be Street care EMA002773 - Allocated to housing, incorrect service area
EMA002774 - Allocated to housing, incorrect service area EMA002783 - Allocated to county waste, should be street care EMA002787 - Allocated to parking, should be housing