Fresh install of 5.20 - ERROR: HTTPSConnectionPool(host='oauth2.googleapis.com', port=443): Max retries exceeded with url: /token (Caused by SSLError(SSLError(1, 'A failure in the SSL library occurred (_ssl.c:1123)')))

[mlametta]

The issue tracker is for reporting product deficiencies. "How do I?" questions should be posted to the discussion forum at https://groups.google.com/group/google-apps-manager. When in doubt, start at the discussion forum and return here only when instructed to do so.

Please confirm the following:

• I have upgraded to the latest GAM release from https://git.io/gamreleases and I still have this issue. Yes, fresh install of 5.20.
• I am typing the command as described in the GAM Wiki at https://github.com/jay0lee/gam/wiki gam create project

Full steps to reproduce the issue:

1. Installed msi, opened elevated command prompt, typed gam create project
2. Entered admin email, navigated to provided authentication link
3. Pasted verification code, then received the following error:

ERROR: HTTPSConnectionPool(host='oauth2.googleapis.com', port=443): Max retries exceeded with url: /token (Caused by SSLError(SSLError(1, 'A failure in the SSL library occurred (_ssl.c:1123)')))

4. Tried creating the noverifyssl.txt file and rerunning, same outcome.
5. We use Securly dns web filtering in our school district. Tried changing dns to 8.8.8.8 then rerunning, same outcome.

Please help us get this new version installed. I'm not sure what else to try. Google research has come up with nothing surprisingly.

Thank you.

[mlametta]

Looking further in the Google group, you mention anti virus or firewall issues. I am running GAM on a Windows Server 2016 vm with firewall turned off, Cisco AMP on but does not inspect SSL, and bypassed Securly dns web filter with setting dns to 8.8.8.8.

[mlametta]

We discovered our caching appliance was causing the SSL troubles. Sorry for the post.