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GCalToolkit / Sheets2GCal

Issue Tracker for Sheets2GCal Google Sheets Add-on
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Getting auth error #6

Closed git-a-21 closed 2 years ago

git-a-21 commented 2 years ago

Hi, I just installed the extension on two emails: I subbed email A on your site an hour ago, and then email B to double-check 10 mins ago. For some reason, email A is getting "ScriptError: Authorization is required to perform that action." whenever I try to use any of the functions. Email B doesn't have that problem, but it won't link even a calendar, just redirects me to "Subscribe" on your site.. I'm thinking, email A is a company domain email (e.g. me@company.com), so that could be the issue; should I ask domain admin to enable that? Also, just checked, and both emails that I've signed up with say "Subscription Started: Invalid Date" -- should I wait a few days for that info to update & maybe then it'll start working?

GCalToolkit commented 2 years ago

Hi, this usually means that you are using multiple Google accounts in the same browser, which can cause problems for Google add-ons as explained in this bug report:

https://issuetracker.google.com/u/0/issues/69270374

To work around this issue you should make sure that your default Chrome Google account (displayed when you click your profile picture top-right) is the one with which you are using Google Sheets and Google Calendar.

If you need to use multiple accounts regularly and don't want to change the default account you can create separate Chrome profiles. Other solutions including logging out of all Google accounts then logging back in first using the desired account - or using an incognito window.

I hope this helps, and please let me know how you get on with these recommendations.

git-a-21 commented 2 years ago

Thanks! I do use multiple Google accounts all the time, so logging in & out is highly inconvenient. But the new Chrome profile works great!