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[photomad]

Hi there..

Although i have paid a subscription 20€, the sheets don't work properly. Please , find attached two screenshots.

I m waiting for your response.

Konstantinos.

[GCalToolkit]

Hi Konstantinos, looking at your "Membership Level" it seems you have purchased a subscription for my "GCalExtras add-on for Google Calendar" instead of the "Sheets2GCal add-on for Google Sheets".

I can refund or invoice you the difference, whichever you'd prefer.

[photomad]

Yes, please cancel. i ll try again

Στις Κυρ 4 Φεβ 2024 στις 1:05 μ.μ., ο/η GCalTools @.***> έγραψε:

Hi Konstantinos, looking at your "Membership Level" it seems you have purchased a subscription for my "GCalExtras add-on for Google Calendar" instead of the "Sheets2GCal add-on for Google Sheets".

I can refund or invoice you the difference, whichever you'd prefer.

— Reply to this email directly, view it on GitHub https://github.com/GCalToolkit/Sheets2GCal/issues/41#issuecomment-1925703485, or unsubscribe https://github.com/notifications/unsubscribe-auth/BF3U7NKUKOONAL5NIGH75UTYR5TOHAVCNFSM6AAAAABCYYIAF2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMRVG4YDGNBYGU . You are receiving this because you authored the thread.Message ID: @.***>

[photomad]

Please check the attached. I had subscribed for free, but the problem continues.

Στις Κυρ 4 Φεβ 2024 στις 1:05 μ.μ., ο/η GCalTools @.***> έγραψε:

Hi Konstantinos, looking at your "Membership Level" it seems you have purchased a subscription for my "GCalExtras add-on for Google Calendar" instead of the "Sheets2GCal add-on for Google Sheets".

I can refund or invoice you the difference, whichever you'd prefer.

— Reply to this email directly, view it on GitHub https://github.com/GCalToolkit/Sheets2GCal/issues/41#issuecomment-1925703485, or unsubscribe https://github.com/notifications/unsubscribe-auth/BF3U7NKUKOONAL5NIGH75UTYR5TOHAVCNFSM6AAAAABCYYIAF2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMRVG4YDGNBYGU . You are receiving this because you authored the thread.Message ID: @.***>

[GCalToolkit]

I have refunded your payment for GCalExtras in full.

What exactly is the problem in the Sheet?

[photomad]

Although I subscribed the button "Import changes & new event " is inactive. So, i cannot import new events and they aren't updated automatically every night at 12.00

Στις Κυρ 4 Φεβ 2024, 1:36 μ.μ. ο χρήστης GCalTools @.***> έγραψε:

I have refunded your payment for GCalExtras in full.

What exactly is the problem in the Sheet?

— Reply to this email directly, view it on GitHub https://github.com/GCalToolkit/Sheets2GCal/issues/41#issuecomment-1925717502, or unsubscribe https://github.com/notifications/unsubscribe-auth/BF3U7NOAPGTMNIYDVH5TX6TYR5XEZAVCNFSM6AAAAABCYYIAF2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMRVG4YTONJQGI . You are receiving this because you authored the thread.Message ID: @.***>

[GCalToolkit]

Are you using multiple Google accounts in this chrome profile?

If so, there's a bug with Google's add-on system that causes Sheets2Gcal (and any other Sheets add-on) to use the default Chrome browser account even though the add-on is trying to use a different account:

https://issuetracker.google.com/issues/69270374.

Unfortunately this problem has existed for several years and doesn't seem to be very high priority.

Meanwhile, the best workaround I've found is to create a separate browser profile for each Google account you use with Sheets2Gcal. You can do this in the Chrome Menu > Profiles, and it's then very easy to switch between accounts without confusing Sheets2GCal.

I hope this helps - if not please let me know if I misunderstood the problem you are facing.

[photomad]

i used multiple profiles. i just deleted them, but the problem is the same. take a look please attached

Στις Κυρ 4 Φεβ 2024 στις 2:12 μ.μ., ο/η GCalTools @.***> έγραψε:

Are you using multiple Google accounts in this chrome profile?

If so, there's a bug with Google's add-on system that causes Sheets2Gcal (and any other Sheets add-on) to use the default Chrome browser account even though the add-on is trying to use a different account:

https://issuetracker.google.com/issues/69270374.

Unfortunately this problem has existed for several years and doesn't seem to be very high priority.

Meanwhile, the best workaround I've found is to create a separate browser profile for each Google account you use with Sheets2Gcal. You can do this in the Chrome Menu > Profiles, and it's then very easy to switch between accounts without confusing Sheets2GCal.

I hope this helps - if not please let me know if I misunderstood the problem you are facing.

— Reply to this email directly, view it on GitHub https://github.com/GCalToolkit/Sheets2GCal/issues/41#issuecomment-1925728435, or unsubscribe https://github.com/notifications/unsubscribe-auth/BF3U7NN3CCOFOULPDGXIZ23YR53K7AVCNFSM6AAAAABCYYIAF2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMRVG4ZDQNBTGU . You are receiving this because you authored the thread.Message ID: @.***>

[GCalToolkit]

I can't see the attached photo, could you post it on GitHub online instead?

When you go to "My Account" in the Sheets2GCal Menu does it show the correct account and membership?

[GCalToolkit]

I think I've found the problem - your account on Sheets2GCal is for a different Gmail account. Would you like me to update it to the address shown in your screenshot?

[photomad]

yes. the correct email is @.***

Στις Κυρ 4 Φεβ 2024 στις 3:23 μ.μ., ο/η GCalTools @.***> έγραψε:

I think I've found the problem - your account on Sheets2GCal is for a different Gmail account. Would you like me to update it to the address shown in your screenshot?

— Reply to this email directly, view it on GitHub https://github.com/GCalToolkit/Sheets2GCal/issues/41#issuecomment-1925748559, or unsubscribe https://github.com/notifications/unsubscribe-auth/BF3U7NJNZHF2RY6UEV5EWBLYR6DVDAVCNFSM6AAAAABCYYIAF2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMRVG42DQNJVHE . You are receiving this because you authored the thread.Message ID: @.***>

[GCalToolkit]

GitHub doesn't let you post your email address so I'll update your account with the email in your screenshot right now. If that's not correct please let me know by email instead.

[GCalToolkit]

Done. Please try again with the same Google account that was shown in your first screenshot. When you go to "My Account" you should now see the photomad dot video Gmail address and a Yearly Personal Membership.

[photomad]

Nooooooo!!!! You changed my other company!!!! I ll loose everything! Please return the previous situation!

I have two companies

Photobooth by Photomad on email @.***

And

Photomad on email @.***

The first one worked properly!

Στις Δευ 5 Φεβ 2024, 10:16 π.μ. ο χρήστης GCalTools < @.***> έγραψε:

GitHub doesn't let you post your email address so I'll update your account with the email in your screenshot right now. If that's not correct please let me know by email instead.

— Reply to this email directly, view it on GitHub https://github.com/GCalToolkit/Sheets2GCal/issues/41#issuecomment-1926433925, or unsubscribe https://github.com/notifications/unsubscribe-auth/BF3U7NL43IRXCDRERGPPCBDYSCIMPAVCNFSM6AAAAABCYYIAF2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMRWGQZTGOJSGU . You are receiving this because you authored the thread.Message ID: @.***>

[photomad]

[GCalToolkit]

A subscription is only valid for one Google account. You purchased a subscription for the pmdbooth account but said it wasn't working for the photomad.video account so I had to update your pmdbooth account with your photomad.video email address.

You can now recreate an account on Sheets2GCal with your pmdbooth email - if you want to use Sheets2GCal with both accounts that would need two subscriptions, and only one of your accounts has a subscription!

Alternatively, you could share your Sheets and Calendars between the accounts to use a single subscription.

[GCalToolkit]

It might be easier to sort this out using email directly: info @ sheets2gcal dot com