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GCalTools / Sheets2GCal

Issue Tracker for Sheets2GCal Google Sheets Add-on
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Sheet2Cal say my subscription start date is invalid #61

Open forestmcccd opened 3 months ago

forestmcccd commented 3 months ago

My subscription is not connecting to my sheet2cal extension. I have read the forums and I am using the same email to sign into Chrome as I use for Sheet2cal.

GCalToolkit commented 3 months ago

There is a long-standing bug in Google's Sheets add-on system that means add-ons will always use the "Default" Chrome Google account.

If you are using multiple Google accounts in the same browser this is s probably the reason, and there are several solutions:

1) Use a separate Chrome profile dedicated to the Google account with which you want to use Sheets2GCal (recommended)

2) Log out of all Google accounts except the one you need to use with Sheets2GCal so it becomes the "Default". Then log back in to the other accounts making sure the Default doesn't change.

3) Use an Incognito Window or a different browser.

If none of these options works for you please let me know!