Government digital services are occasionally offline and unavailable to the public due to system errors or planned maintenance, but members of the public do not have visibility into when these critical services may be unavailable and do not know when they will be back online. There is an opportunity to monitor and collect uptime and availability statistics on various government services to help users plan ahead. 10x will investigate the creation of a government service uptime and availability monitor to provide transparent statistics.
An idea submitted by a civil servant at:Department of Veterans Affairs, Office of Information Systems and Telecommunications
Government digital services are occasionally offline and unavailable to the public due to system errors or planned maintenance, but members of the public do not have visibility into when these critical services may be unavailable and do not know when they will be back online. There is an opportunity to monitor and collect uptime and availability statistics on various government services to help users plan ahead. 10x will investigate the creation of a government service uptime and availability monitor to provide transparent statistics.
An idea submitted by a civil servant at: Department of Veterans Affairs, Office of Information Systems and Telecommunications