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10x Projects
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Low-code/No-code Service Delivery Improvement #87

Open Wanrashid1 opened 3 months ago

Wanrashid1 commented 3 months ago

Agencies are using low-code/no-code options to get digital services, tools, and websites set up faster during COVID-19, avoid dependency on developers, and reduce security risks. In some cases, this can be an excellent solution that can allow agencies to react quickly, but could also lead to vendor lock-in and high costs over the long run. 10x will investigate the pros and cons of low/no-code options and develop a strategic set of recommendations for how and when to use low/no-code tools, along with considerations for associated acquisitions. Depending on the research findings, there may also be opportunities to create open source tools that integrate with low/no-code solutions, to help agencies use these tools in more human-centered ways and reduce the risk of vendor lock-in.

An idea submitted by a civil servant at: General Services Administration, Federal Acquisition Service