Spanish is the second most spoken language in the United States, with millions of households speaking only Spanish. Today, Spanish language service in the government is handled by translation APIs, inconsistent translation services, or translated by Spanish-speakers inside the agencies. In addition, usability testing in Spanish is not conducted consistently across federal agencies, or even within individual agencies. This leads to products, services, and policies that don't meet the needs of Spanish speakers. 10x will investigate the feasibility of developing centralized resources and guidance that will help the government provide equitable service to Spanish-speaking communities.
An idea submitted by a civil servant at: General Services Administration, Federal Acquisition Service
Spanish is the second most spoken language in the United States, with millions of households speaking only Spanish. Today, Spanish language service in the government is handled by translation APIs, inconsistent translation services, or translated by Spanish-speakers inside the agencies. In addition, usability testing in Spanish is not conducted consistently across federal agencies, or even within individual agencies. This leads to products, services, and policies that don't meet the needs of Spanish speakers. 10x will investigate the feasibility of developing centralized resources and guidance that will help the government provide equitable service to Spanish-speaking communities.
An idea submitted by a civil servant at: General Services Administration, Federal Acquisition Service