Update SMTP settings

[r-bartlett-gsa]

GSA is securing the simple mail transfer protocol (SMTP) service to ensure authorized access and implement uniform standards in the environment. These standards ensure a high level of service availability for all users and deliver the best possible customer experience when using GSA's SMTP service.

By August 1, 2024, all applications, alarms, or devices that use GSA’s SMTP email delivery service must have the correct SMTP settings to avoid delivery failures.

Challenge.gov manages a service that will be impacted by this change.

Acceptance Criteria:

• [x] Register your server or application for new and continued SMTP service access to avoid service disruption of your application mail delivery:

  👉 SMTP Server Info Update

• [x] Verify that the application mail delivery setting is configured correctly.

  👉 Use the same domain of the email address (ex: @gsa.gov) for the:

  • “Header From” field (the display - what the recipient sees in their inbox)
  • “Envelope From” field (communicated on the backend between servers)
  • Update the sending email address to make it descriptive enough to identify what application or system is sending the message (e.g., fas.mailer@gsa.gov).

• [x] If you send emails using DO-NOT-REPLY@gsa.gov or donotreply@gsa.gov:

  👉 Change the sending email address to identify your system or application (e.g., my_app_do_not_reply@gsa.gov).

[jdonis]

@kkrug @r-bartlett-gsa For point one, let me know if you have any comments about the answers to the SMTP survey, attached a PDF with the answer. If you're Ok I can send this information.
https://drive.google.com/file/d/1PLz2xores_i_ZCiw0cjfOHNmGXGc_l3r/view?usp=sharing

Point 2 & 3 https://docs.google.com/document/d/1XyK6buDAycFpPrgk3Ck__lxDWTLlDkFVwgZvTNnsSBI/edit?usp=sharing

[r-bartlett-gsa]

@jdonis All looks good to me.

I just have one note, on the form please turn on "Send me a copy of my responses.", and then forward the email your receive to Kenny and me. Thank you!

[jdonis]

Email SMTP form confirmation https://drive.google.com/file/d/1WqTMFl_FdMl_N4xt68iSlMPgS7ddrFcJ/view?usp=sharing

[r-bartlett-gsa]

Email SMTP form confirmation https://drive.google.com/file/d/1WqTMFl_FdMl_N4xt68iSlMPgS7ddrFcJ/view?usp=sharing

Thank you @jdonis! Can you please forward that email to me.