GSA / Crowdsource-Testing-USCIS.gov_2_2016

Artifacts from the 2/2016 Federal Crowdsourcing and USCIS.gov Crowdsource Compatibility Test-Cycle
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Sample Issue - USCIS.gov_2_2016 - Sample Issue Report - Application crash on clicking the SAVE button while creating a new user #1

Open defern opened 8 years ago

defern commented 8 years ago

USCIS.gov_2_2016 - Sample Issue Report - Application crash on clicking the SAVE button while creating a new user Issue Name: USCIC.gov_2_2016 - Application crash on clicking the SAVE button while creating a new user. Be descriptive and start with the “USCIC.gov_2_2016 -” Device Make: Motorola Device Model: DROIDX Device Operating System Version: 2.3.4 Browser: Chrome Carrier (or WiFi): Verizon Severity: High,Medium, or Low Description: Application crash on clicking the SAVE button while creating a new user, hence unable to create a new user in the application. Give a good description of what happened. Steps To Reproduce: 1) Logon into the application 2) Navigate to the Users Menu > New User 3) Filled all the user information fields 4) Clicked on ‘Save’ button 5) Seen an error page “ORA1090 Exception: Insert values Error…” 6) See the attached logs for more information (Attach more logs related to bug..IF any) 7) And also see the attached screenshot of the error page. List the steps to reproduce the issue. Expected result: On clicking SAVE button, should be prompted to a success message “New User has been created successfully”. What were you expecting to happen? Attach: Save_Button_Issue.log, Save_Button_Issue_Screen_Shot.gig The name of any log files or screen shots where possible. Anything else of importance: The battery was very low.