Customer survey

[kgkempe]

User Story

As a user on Challenge.gov I want content and offerings to meet my expectations and needs.

Acceptance Criteria Develop a user expereince survey for Challenge.gov customers at the point of creating an account (use case 1) to evaluate the product's usability and user motivations for participating in prize competitions.

• [x] Review questions developed by program director and product manager (Customer survey concept brief )
• [x] Build draft survey in Touchpoints
• [x] Build draft survey in Qualtrics
• [x] Evaluate pros and cons of each survey platform and recommend approach

[kgkempe]

Touchpoints version preview: https://touchpoints.app.cloud.gov/touchpoints/3208f892/submit (for Touchpoints, you may need to be logged in to the platform to view the preview) Qualtrics version preview: https://feedback.gsa.gov/jfe/preview/previewId/c283ca0c-d49c-49ea-8c7e-54489a9935c3/SV_3Wt0qJyGUrXxrMy?Q_CHL=preview&Q_SurveyVersionID=current

Follow up meeting scheduled for 10/8.