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GSA / laptop-management

ALPHA/WIP for OSquery configuration for Mac and Linux Operating Systems
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After Jamf install, system idling to sleep causes complete logout #39

Open waldoj opened 6 years ago

waldoj commented 6 years ago

Now that I have Jamf installed, when my system idles to sleep after the mandatory 10 minutes, I am logged out entirely. Waking up my system requires logging in (i.e., typing in my both username and password), reopening all programs, Chrome reloading all tab contents from remote servers, etc. I assumed that this was an intended behavior, but @konklone requested that I file a ticket here.

To reproduce this:

  1. Install Jamf Pro
  2. Leave system to go to sleep
  3. Wake system from sleep
konklone commented 6 years ago

(Tweaked the issue title slightly to make it more clear what's happening.)

FWIW, I am not experiencing this, and hadn't heard of this yet, so I assume it's unexpected behavior. It's definitely un-ideal behavior, and I think should be treated as a bug.

waldoj commented 6 years ago

Every time I wake my system up from sleep I have to restart my dev environment and it's wicked frustrating. This happens probably 10 times a day. Are y'all actively working on problems like this, or should I dive in and try to figure it out myself?

rtwell commented 6 years ago

I also have this issue, sporadically.

waldoj commented 6 years ago

After six months of this, I went to System Preferences ->Security & Privacy -> Advanced and unchecked "Log out after ___ minutes of inactivity." I have no idea if that selection violates some kind of privacy, but this is no way to work.

konklone commented 6 years ago

That may resolve the issue for you personally, but I want to keep this open as an unresolved ticket for Mac laptop management at GSA.

@waldoj I don't know if you were ever asked to submit this as a ticket to GSA IT, but if you haven't yet, would you mind copy/pasting the text of the issue body (not the comments), and a link to this URL, into an email to itservicedesk@gsa.gov?

It should take just a few seconds, and if you share your ticket number here when you're done, I'll escalate this during our next call.