Open ecayer opened 1 week ago
We're looking for are for the product to embody quality principles of trustworthiness (= accuracy and consistency) and ease of use. Today there are some minor fails on these.
In general, we can put a value on different improvements by (how many people encounter the problem) x (how often they encounter the issue) x (how much we think our improvement will help). In other words, fix the biggest issues affecting the most people first!
If we are looking for an approach, then repackaging these into story-sized chunks, scoring them, then knocking them off in approximate order of importance might work for us.
Pet peevs -
Template selection/storage
contextual instructional content in the sending flow (specifically spread sheet formatting and data uploading)
How hard it is to find "add user"
Smallish Now Changes
Later / Need Scoping
Content updates
Sending
Dashboard
Rethink Services
Reports
Settings