Final reporting on user research to validate user preference for seeing benefits information up front

Description

Create final report of findings and recommendations based on unmoderated sessions on UserTesting account to get feedback from real end-users about their perspectives and preferences for being able to view benefits without needing to complete the questionnaire.

User Story

As a Benefit Finder user, I may find the tool more valuable if it allows me to view potential benefits before I fill out the questionnaire.

As a UX Researcher, I need to validate that this preference exists among our users by reviewing the data collected and recording users' feedback and behaviors in a format that allows for analysis and identifying themes and patterns.

[x] Review data stored here
[x] Review affinity mapping of user feedback on Mural
[x] Draft report of findings

Relevant issues

1524
1561
1588

Acceptance Criteria

No response

GSA / px-benefit-finder