Troubleshooting FY24 Q4 CX Data Collection Reporting (from Oct 1 - 30, 2024)

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Troubleshooting FY24 Q4 CX Data Collection Reporting (from Oct 1 - 30, 2024) #1642

Open BinFZheng opened 4 days ago

BinFZheng commented 4 days ago

HI all, I am starting this thread to document and resolve any Touchpoints tasks and troubleshooting related to FY24 Q4 CX Data Collection.

The survey responses will be from: July 1, 2024 to Sept 30, 2024 The reporting period will be from: Oct 1, 2024 to Oct 31, 2024 We will be expecting reporting from more than 50+ services this round.

To start:

[x] Create 71 Collection Records for 71 services for FY24 Q4 (completed by John Schultz)
[x] Check FY24 Q4 records for duplicates and POCs - (completed by Bin)

BinFZheng commented 4 days ago

[x] @ryanwoldatwork can you add John Schultz to this issue and the touchpoints thread overall? (jtsomb)

ryanwoldatwork commented 4 days ago

Hi @BinFZheng

No, I can't add John. He's not in the org or on this team. He can view this URL and participate though.

BinFZheng commented 4 days ago

@ryanwoldatwork Thanks! Let me check with Ivan to see if he can get John a GSA license/seat. I think that's how I got access. I need John to support with filling out tickets, running data analysis with Touchpoints, etc. so it would be good for him to have commenting power.

ryanwoldatwork commented 4 days ago

He can comment without a seat.

jtsomb commented 3 days ago

Hi! This is John