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GSA / touchpoints

Feedback platform for continuous improvement of systems, services, processes, and policy.
https://touchpoints.digital.gov
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Bulk delete #488

Open vdavez opened 3 years ago

vdavez commented 3 years ago

I was spammed by a bot last night, and now I have over 1700 issues of junk. It would be nice to have a way to delete in bulk. Candidly, I'm not sure what the right flow for that might look like. In this case, there's a consistent name so perhaps a way to filter/delete? (I imagine this adds significant complexity to the UI though...)

ryanwoldatwork commented 3 years ago

I've been handling these unfortunate cases as support tickets, and I'm seeking to engage the source of these entries.

Certainly noted, thank you!

ryanwoldatwork commented 3 years ago

The additional, invalid responses have been removed.

maya commented 3 years ago

Are there any plans for spam prevention/protection?

ryanwoldatwork commented 3 years ago

Not at this time.

Open to ideas however.

maya commented 3 years ago

From a UI perspective, I like Invisible reCAPTCHA (i.e. no UI), but have heard folks be sensitive to this being a Google tracking issue. Not sure if the regular reCAPTCHA has the same tracking issues, so I'd ask around. But something like that could work.

vdavez commented 3 years ago

I just had the spam issue pop up again.

Picking up on what @maya is suggesting, what do you think about implementing an anti-spam honeypot?

ryanwoldatwork commented 2 years ago

Update:

A feature aimed at prevention has recently been shipped. Bulk delete is still not available. Please let me know if you if you need any assistance along these lines.