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GabMus / razerCommander

GTK contol center for managing razer peripherals on Linux
GNU General Public License v3.0
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dbus Error #39

Closed m1roh closed 7 years ago

m1roh commented 7 years ago

Hi, i tried to install razerCommander for maybe 10 times but everytime when I try to start it in the terminal with razercommander I get this : ERROR:dbus.proxies:Introspect error on :1.3:/org/razer: dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying DEBUG:dbus.proxies:Executing introspect queue due to error Traceback (most recent call last): File "/usr/share/razercommander/main.py", line 7, in <module> import device File "/usr/share/razercommander/device.py", line 11, in <module> device_manager = rclient.DeviceManager() File "/usr/lib/python3/dist-packages/razer/client/__init__.py", line 31, in __init__ self._device_serials = self._dbus_devices.getDevices() File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 70, in __call__ return self._proxy_method(*args, **keywords) File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 145, in __call__ **keywords) File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking message, timeout) dbus.exceptions.DBusException: org.freedesktop.DBus.Error.ServiceUnknown: The name :1.3 was not provided by any .service files is there any solution to solve this?

WhyNotHugo commented 7 years ago

Are the razer drivers installed?

m1roh commented 7 years ago

Hi hobarrera, of course they're installed! What is really weird it's that used to work when my laptop was in dual-boot with win 10 but I made a clean install with only ubuntu today and it's doesn't work anymore...

m1roh commented 7 years ago

I finally solved the problem. In fact the last time I turned off my computer before deleting Windows, I was logged on my razer account with my "non-lighting profile". So it's look like something, somewhere, remembered that. So I just pluggged my keyboard on a windows computer, installed the official driver, logged on my razer synapse account and move on my "lighting profile", then I reppluged this on my ubuntu laptop and... magic happens ! It works !!!!! Thank you for your answers...