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Gamergotten / Infinite-runtime-tagviewer

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Please update IRTV #141

Closed BulletBates17 closed 6 months ago

BulletBates17 commented 6 months ago

Please update IRTV IRTV closes when i launch it and many people have the same problem and even the one where they tall back in forth on ho wto fix it and i tried it and it did not work so please update and fix it

Connor-jt commented 6 months ago

we cant update IRTV if we do not know what the issue is, and it sounds more like user error than something on our end

try following some of the suggestions from #133 (just click on the '133' to follow the link) let us know what does or doesn't work

also, i'd recommend checking the windows event viewer so you can share why the program is actually crashing

to do that, search 'event viewer' into your windows search bar and open the app, then in the app double click on 'Windows Logs' on the left side panel, then double click 'application' and then you should beable to find the IRTV crash event if you dont see the IRTV crash information, try reopening IRTV and refresh the event viewer

Connor-jt commented 6 months ago

also, you already have an open issue on the same topic, it would be preferable if you stopped creating new issues

Gamergotten commented 6 months ago

Closing as it seems the poster is not willing to elaborate any further, and thus the issue cannot be confirmed as something on our end.

Gamergotten commented 6 months ago

Feel free to reopen this issue if you do happen to have anything else to add that would be useful in allowing us to understand your problem. Otherwise we have to assume this is a result of some user error.