In the workflow, an Editor in a group can pass the record to the reviewer in a group . record = Submitted
It's like the Workflow is working but no one is getting notified at all at the key points of transfering the record to someone else.
Editor after importing a record or updating an existing record, is supposed to Submit for Review.
There is a box that appears for the Editor to type in the message to the Reviewer - like "hey this record is ready for your review". It's supposed to send an email to the Reviewer. So far, we can't get this notification email to work. Record = Submitted (which is good)
could be linked to the creation of groups issue?
I tried going in as Reviewer (with hotmail account) and see that it is indeed ready for me to review, (I have the option to make some edits, then
If I pick reject...
another email box shows up (so I can tell them it was rejected, and some hints to fix) this email does not work either.
Record changes back to DRAFT, and the cycle of review would start again.
If I pick approve....
then another notification email box appears (doesnt work)
and the record is set to "Approved"
Now have option to Publish or retire
In the workflow, an Editor in a group can pass the record to the reviewer in a group . record = Submitted It's like the Workflow is working but no one is getting notified at all at the key points of transfering the record to someone else.
Editor after importing a record or updating an existing record, is supposed to Submit for Review.
There is a box that appears for the Editor to type in the message to the Reviewer - like "hey this record is ready for your review". It's supposed to send an email to the Reviewer. So far, we can't get this notification email to work. Record = Submitted (which is good)
If I pick reject... another email box shows up (so I can tell them it was rejected, and some hints to fix) this email does not work either. Record changes back to DRAFT, and the cycle of review would start again.
If I pick approve.... then another notification email box appears (doesnt work)
and the record is set to "Approved" Now have option to Publish or retire