Closed misterrichie closed 2 years ago
Hey @misterrichie, to help us figure out what's going on, could I ask you to:
%appdata%\Elgato\StreamDeck\Plugins\com.geekyeggo.goveecontroller.sdPlugin\logs
.Hi @misterrichie, as I haven't heard from you I'm going to close this in the hope everything has been resolved.
If you find you're still unable to see your devices, please ensure the devices are connected via Bluetooth and WiFi. Should you continue to encounter problems please feel free to comment here and we can re-open the issue.
2022-01-26 06:37:28.2556 [ERROR] GoveeController.Services.GoveeConnectorBackgroundService: Unable to connect to Govee: "API key is missing". 2022-01-26 06:37:35.0859 [DEBUG] GoveeController.Services.GoveeService: Getting devices from API. 2022-01-26 06:38:41.3628 [DEBUG] GoveeController.Services.GoveeService: Getting devices from API. 2022-01-26 06:38:41.7634 [DEBUG] GoveeController.Govee.GoveeHttpClient: Request: https://developer-api.govee.com/v1/devices/, Response: OK {"data":{"devices":[]},"message":"Success","code":200}. 2022-01-26 06:38:41.7950 [DEBUG] GoveeController.Services.GoveeService: Updated device list cache. 2022-01-26 06:38:41.8193 [DEBUG] GoveeController.Services.GoveeService: Getting devices from API. 2022-01-26 06:38:41.8917 [DEBUG] GoveeController.Govee.GoveeHttpClient: Request: https://developer-api.govee.com/v1/devices/, Response: OK {"data":{"devices":[]},"message":"Success","code":200}. 2022-01-26 06:38:41.8917 [DEBUG] GoveeController.Services.GoveeService: Updated device list cache.
still getting a blank dropdown field and double checked my plugs. Could it be an issue with the API Key they gave me?
Are your devices configured for both Bluetooth and WiFi? The Govee is a bit brittle and requires devices to be connected via WiFi to control them via the API.
yup. They are the new dual smart plugs.
Within the device settings; are they connected to the WiFi network?
From the view you've uploaded, if you select the cog in the top right, can you tell me what the "Product Model" is please?
H5082
Sadly, looking at the API documentation, that doesn’t appear to be a supported model for the public API.
darn. I guess I'll have to wait it out then. Or maybe see if I'm a trendsetter and demand from more consumers causes them to fix that sooner...lol. Thank you for taking the time to look into this!
After receiving API from Govee, and entering into Stream Deck, everything looks okay, but the devices connected to the account are not populating the field and instead show this yellow-orange line