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GeekyEggo / GoveeController

Govee controller for the Elgato Stream Deck.
GNU General Public License v3.0
40 stars 6 forks source link

Action not working #16

Closed RomanXIV closed 1 year ago

RomanXIV commented 2 years ago

I have the latest version of the plugin as well as the latest version of the app. However I still run into the issue where when I click on my stream deck it shows a green checkmark but nothing actually happens. The plugin does recognize my Govee and I have product model H6062 which is compatible, but I still can't get the action to actually be applied. Any suggestions?

GeekyEggo commented 2 years ago

Hey @RomanXIV, so I can look into this further, could you please upload the log file; it can be found at %appdata%\Elgato\StreamDeck\Plugins\com.geekyeggo.goveecontroller.sdPlugin\logs.

RomanXIV commented 2 years ago

Hey @GeekyEggo I tried to find the logs but when I went into com.geekyeggo.goveecontroller.sdPlugin there were no logs it showed a folder for images and a folder for pi. Then a bunch of files below. I requested a new API and tried again but nothing changed as of yet. what should I try next?

GeekyEggo commented 2 years ago

I’d recommend trying the latest beta version; there are a lot of fixes within here that might solve your issue. Download and try with this version, and if that doesn’t work, check to see if any log files were generated and we’ll go from there.

oooJYNXooo commented 2 years ago

Hi! I just got the streamdeck and noticed that the moment I set up multiple commands on many ligths, that it will show a yellow EXCLAMATION sign and not execute the commands. I also looked in the logs as you suggested to the other user and see nothing. How would I go about installing this beta version? many thanks!

oooJYNXooo commented 2 years ago

never mind on how to install... figured it out. Had to first uninstall. Same problem however!

GeekyEggo commented 2 years ago

Hey @oooJYNXooo, could you raise a new ticket detailing the problem you’re having please. I’ll look into it.

GeekyEggo commented 1 year ago

Consolidating all generic failures into #20, which resolves some HTTP errors.