Setup failed: Invalid API Key

GeekyEggo / GoveeController

Govee controller for the Elgato Stream Deck.

GNU General Public License v3.0

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Setup failed: Invalid API Key #27

Closed sparkyga closed 1 year ago

sparkyga commented 1 year ago

Pre-Checks

[X] The device is connected to WiFi.
[X] The device is supported by Govees API.

Operating System

Windows

Govee Device

Setup failed: Invalid API Key

Device: RGBIC Led Strips Product Model: H617E

Bug Description

Getting an error when putting in a valid API key

I am currently using the beta version, since the previous person who reported this problem said this fixed their issue, it has not fixed mine

Logs

I can't find it

GeekyEggo commented 1 year ago

Hey @sparkyga, in Stream Deck, can you right-click one of the actions in the right hand side to view the version of the plugin, it should say 1.2.2, like so:

As you're running on Windows, the logs should hopefully be located at: %appdata%\Elgato\StreamDeck\Plugins\com.geekyeggo.goveecontroller.sdPlugin\win\logs

sparkyga commented 1 year ago

Okay I found the logs: GoveeController.log

I also can confirm that it is 1.2.2

What's next?

-Sparkyga

GeekyEggo commented 1 year ago

Thanks @sparkyga.

I’ve had a look at the logs, and there’s good news and bad news. The good news is the API key is okay. Sadly however, after looking at Govee’s documentation, the H617E isn’t listed as supported by their public API. This means the plug-in won’t be able to control the light-strip.

I’m sorry I couldn’t help you more.

sparkyga commented 1 year ago

Oh, thats unfortunate... hopefully Govee adds support for these in the future, thanks for helping.