Hello, I need help connecting my govee lights to my stream deck

GeekyEggo / GoveeController

Govee controller for the Elgato Stream Deck.

GNU General Public License v3.0

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Hello, I need help connecting my govee lights to my stream deck #5

Closed Xenphu closed 2 years ago

Xenphu commented 2 years ago

Pre-checks

[x] The device is connected via WiFi.
[x] The device is supported by the public API. (list of supported devices).

Description

Describe the bug; a clear and concise description of what the bug is.
Include the affected product's model number.

Logs and Screenshots

Please attach logs from %appdata%\Elgato\StreamDeck\Plugins\com.geekyeggo.goveecontroller.sdPlugin\logs.
If applicable, add screenshots to help explain the problem.

Xenphu commented 2 years ago

Hello, I connected my govee lights to my stream deck however, the functions are not working.

GeekyEggo commented 2 years ago

Hi @Xenphu, could I ask you to try with the latest beta version, and if the problem still persists upload the logs found at %appdata%\Elgato\StreamDeck\Plugins\com.geekyeggo.goveecontroller.sdPlugin\logs

Xenphu commented 2 years ago

i dowloaded the latest beta version

Xenphu commented 2 years ago

how do i do the upload logs?

Xenphu commented 2 years ago

or what do i do after i download it?

GeekyEggo commented 2 years ago

After downloading the beta, if you double-click it it will install the latest version. Hopefully this will solve the problem.

Xenphu commented 2 years ago

i downloaded it but, it still doesn't work

Xenphu commented 2 years ago

how do i do upload logs?

GeekyEggo commented 2 years ago

You should be able to drag/drop the file here to upload it.

GeekyEggo commented 2 years ago

Hi @Xenphu I'm closing this, but if you continue to have problems please let me know and we can discuss things here.