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GeekyEggo / GoveeController

Govee controller for the Elgato Stream Deck.
GNU General Public License v3.0
43 stars 8 forks source link

No devices showing in Govee Controller for Streamdeck #9

Closed jaelynmackenzie closed 2 years ago

jaelynmackenzie commented 2 years ago

I originally had the setup failed:success poppup when attempting to enter API but after reading the previous forums I downloaded the updated version that was linked in those comments. API is now accepted. But the the problem I am now experiencing is in the device list none of my devices are showing. I have the h6125 (product model) strip lights. I saw that a previous poster had been having this same problem but i did not see a solution for it.

GeekyEggo commented 2 years ago

Hi @jaelynmackenzie, thank you for your efforts into resolving the problem; everything you've tried would've been my recommendations. I've reviewed the list of supported devices within the Govee API document, and sadly H6125 isn't listed so I'm afraid I won't be able to resolve the issue.

Hopefully Govee add support for this device soon! 🤞

MozohTTV commented 2 years ago

i have the same problem i have the Govee RGBIC LED Strip

GeekyEggo commented 2 years ago

@MozohTTV are you seeing “failed: success”? If so, that is resolved in the latest beta.

MozohTTV commented 2 years ago

no i dont that one is solved but i can't see any device in the device list

GeekyEggo commented 2 years ago

Could I ask you to upload your logs files please; they’re found at: %appdata%\Elgato\StreamDeck\Plugins\com.geekyeggo.goveecontroller.sdPlugin\logs

MozohTTV commented 2 years ago

my device is the h6127 btw

MozohTTV commented 2 years ago

here you go GoveeController.log

GeekyEggo commented 2 years ago

my device is the h6127 btw

Sadly this model doesn’t look to be supported by Govee’s API.