cant clip sound

[Toastypaws]

when I try to clip the sound it doesn't work it has a yellow triangle I have the sound set as my headphones,, but it still doesn't work

[GeekyEggo]

Hey @Toastypaws; thankfully the "Clip Audio" has recently been updated in the latest beta (v3.10.0). Could I ask you to try with this version, ensuring the "Output Path" and "Duration" are specified in the settings window.

[Toastypaws]

hi I installed the version you gave me and it still wont work. it still has the yellow triangle

[GeekyEggo]

No problems; to help diagnose what might be causing this, could I grab the following details:

• Windows version?
• .NET Framework version? (if unsure, download and install version 4.8 from Microsoft)
• Stream Deck version?
• Screenshot of “Clip Audio” settings.
• Sound Deck logs file, located locally at %appdata%\Elgato\StreamDeck\Plugins\com.geekyeggo.sounddeck.sdPlugin\logs

[Toastypaws]

this only happens when I select a speaker or headphone as a capture device

[Toastypaws]

Windows Version: 22H2 .NET Framework version: 4.8 or later Stream Deck version: 1.00.003 Screenshot of “Clip Audio” settings: Sound Deck logs file: SoundDeck.log

[GeekyEggo]

From the logs, the error code appears to be 0x88890008, which indicates there may be a misconfiguration with the audio device’s chosen format. To find out what it currently is, and what formats are available…

1. Press Windows Key + R
2. Enter mmsys.cpl and press enter to open the audio devices.
3. Right click a device you can’t record, and select “Properties”.
4. Select the “Advanced” tab.

What format is selected, and what formats are available?

[Toastypaws]

I can't record on any device from my headphones or speakers

but 24 bit is selected

[GeekyEggo]

What other formats are available?

[Toastypaws]

[GeekyEggo]

Do you have any “Enhancements” enabled for the device? If so, could you try:

1. Disabling them.
2. Exiting Stream Deck fully.
3. Opening Stream Deck, and try clipping.

[Toastypaws]

[Toastypaws]

nope i disabled audio enhancements and still won't work

[Toastypaws]

wait now it works

[GeekyEggo]

With enhancements disabled, it works? 🤞

[GeekyEggo]

As the last correspondence was positive, I’m going to mark this as resolved. If there are any problems, feel free to post here! 👍