Add queue stats to CIC service

GenesysPureConnect / VidyoIntegration

The master repo for the vanilla ININ-Vidyo integration

MIT License

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Add queue stats to CIC service #8

Open PrinceNebulon opened 9 years ago

PrinceNebulon commented 9 years ago

This data can be used by the customer-facing website to provide feedback to the customer while they're waiting. Stats should be things like position in queue, EWT, etc.