Gernene / pe

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Cannot create customers with the same name #8

Open Gernene opened 2 years ago

Gernene commented 2 years ago

Screen Shot 2022-04-16 at 2.41.29 PM.png

Customers may have the same name. However, this error suggests that users cannot add a customer if another already exists in storage.

nus-se-script commented 2 years ago

Team's Response

No details provided by team.

Items for the Tester to Verify

:question: Issue severity

Team chose [severity.Low] Originally [severity.Medium]

Reason for disagreement: This issue has a significant impact on the target users, potentially making the app unusable. Many businesses have multiple customers with the same name and these businesses would not be able to accurately add client data.

The team should have used another method (ex: phone number only) to ensure that a customer entry is unique.