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GetScatter / ScatterDesktop

Connect to applications on EOS, Ethereum, and Tron. Exchange tokens with ease. Manage your assets safely. All in a simple to use interface.
https://get-scatter.com/
GNU General Public License v3.0
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Unable to claim genesis and vote rewards. #574

Open Aysha-Hussaini opened 2 years ago

Aysha-Hussaini commented 2 years ago
Screen Shot 2022-07-05 at 11 19 32 PM

Been trying since two days but nothing happens when claim genesis and clam vote is clicked. I have to access my funds, please resolve this issue.

Aysha-Hussaini commented 2 years ago

Any help/advice would be appreciated. Thanks in advance.

Nickgyver1 commented 1 year ago

Hello Aysha and/or anyone that can help us,

I am having the same problem while using the bloks.io interface along with my desktop Windows Scatter v11.0.1 wallet to claim genesis and voting rewards. From my attached screen shot of the "Networks" tab with the EOS network selected, you can see that a a connection error flag is clearly showing for all EOS-based tokens. Below that a popup message indicates "Problem connecting to Prices API".

I can neither claim nor move my WAXP tokens. Any ideas or advice would be greatly appreciated. Thank you!

Nickgyver1

Scatter v11.0.1 Networks tab screen shot.pdf image

Aysha-Hussaini commented 1 year ago

Hi Nickgyver1, I was able to claim my rewards through Anchor Wallet . You can sign up for that wallet and import your private keys from scatter wallet and your tokens will be accessible through the anchor wallet.

Nickgyver1 commented 1 year ago

Hello Aysha, Thank you for your prompt reply and suggestion to migrate to the Anchor Wallet via import of private keys! I plan to pursue this course of action. Best regards, Nickgyver1

sm3434 commented 1 year ago

i have this issue as well, Why isnt scatter fixing

Nickgyver1 commented 1 year ago

Scatter is dead! That is no longer supported! Suggest that you try loading Anchor desktop wallet: https://greymass.com/en/anchor/ then use Scatter keys to load / migrate your holdings. Then use https://wax.bloks.io/account/ to load your account Follow video: https://www.youtube.com/watch?v=7CPT__Xu1FM

sm3434 commented 1 year ago

Your a legend Nick

On Tue, 26 Jul 2022 at 3:55 pm, Nickgyver1 @.***> wrote:

Scatter is dead! That is no longer supported! Suggest that you try loading Anchor desktop wallet: https://greymass.com/en/anchor/ then use Scatter keys to load / migrate your holdings. Then use https://wax.bloks.io/account/ to load your account Follow video: https://www.youtube.com/watch?v=7CPT__Xu1FM

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