We are facing an issue specifically for Google Pixel, in other devices, it is working properly. The scenario for the issue:
In the chat screen uploaded 2 jpg images from the file upload option, then tried to upload a pptx file, file size is greater than 25 MB and the crash is generated.
The crash is generating because of this line in FileUploadPreview.js and we don't have the access to this file in our codebase
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This ticket was escalated from Zendesk by Stephen Hodgetts:
Ticket: #6596 Type: Question Priority: Normal Requester: Shailja Jukariya Organization: - Assignee: Vishal Narkhede
Hi Team,
We are facing an issue specifically for Google Pixel, in other devices, it is working properly. The scenario for the issue:
The crash is generating because of this line in FileUploadPreview.js and we don't have the access to this file in our codebase
react.default.createElement(**FilenameText, null, item.file.name.length > 35 ? item.file.name.substring(0, 35).concat('...') : item.file.name)))), /*#__PURE__*/_react.default.**createElement(Dismiss, {
Can you please help us out with this issue? I am attaching the video of the test case and drive link for the file which is causing the crash.
PPT-Sample-with-Video- 29.3mb.pptx
Regards,
Shailja Jukariya
Werq.com
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Attachments:
VID-20201009-WA0019.mp4
inline-comment-image-1
inline-comment-image-2 gz#6596