Mouse interactions are not being captured

[cconnis]

Mouse interactions/clicks are not being captured with either the window or free area selection options. Attached are examples of each and my diagnostic data.

Thanks! App Logs.txt App Settings.txt System Info.txt

[iby]

Thanks for reporting this. I checked out the logs, nothing immediate stands out… 🤔 Can you please check if keyboard interactions are getting captured? I can see from the logs you have quite a few recordings. Is this a recent happening? Any hardware changes? Trying to put pieces together and figure out what might be going wrong… Thanks for any input! 🙏

[cconnis]

Hey Ian, keyboard interactions are being captured, and yes this is quite recent. I haven't had any recent hardware changes, but I did update to macOS Sonoma recently and am on version 14.0. I bet that's it!

[iby]

Hey Casey, thanks again for reporting this and the details. The issues seems to be related to Sonoma and related to animation rendering. We missed it during testing – it does work with glitches with a different degree of success. We'll be releasing and update next week and will address this issue. Will update this thread with further news, stay tuned! 🙏

[cconnis]

Awesome, thank you!

[o1y]

Hey, I'm having the same issue since I've been on Sonoma 14.0 and 14.1. Mouse interactions and keyboard interactions aren't being captured or only work for just half a second.

[iby]

Hey friends! A quick update, we released 2.6.2 but didn't find a workaround for this particular issue. We'll be releasing a Beta version next week in attempt to find a fix for this and #267. I'll post here with further updates. Apologies for the troubles… 😔

[iby]

Hello, a quick update. We pinpointed the issue, it's linked to internal changes in Sonoma related to drawing (optimizations, presumably). I'm looking into possible workarounds, hoping to release a fix in the upcoming Beta later this week.

[iby]

Howdy friends! The new Beta has just been published, it comes with a few improvements and addresses glitchy mouse interaction capture. If you can give it a go and report any issues, would be much appreciated! 🙏

P. S. Here's how to enable pre-releases or download directly from our website.

[o1y]

Great, that fixes this issue, thanks so much! :)

[iby]

Everyone, thanks for the feedback and patience! Based on the Beta comments and discussions it seems the issue is resolved. Version 2.6.3 was released yesterday – please get the update. If you're still running into any troubles, please do let me know? 👍🙏