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Gifox / Tracker

Even the best of apps have their issues
https://gifox.app
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Gifox with macOS Sonoma Version 14.0 (23A344) #268

Closed GheorgheSacultanu closed 1 year ago

GheorgheSacultanu commented 1 year ago

Dear DEV Team,

Recently I did a macOS upgrade to Sonoma and activated the license for Gifox and I have started to see some issues with it.

1) For the Capture settings I have the option: Cursor, Mouse interaction, and Keyboard interaction but as you can see it's not showing the red point where I make the click 2023-10-25 17 19 55 2) The length of the video is every time less by few seconds compared with when I press Stop recording. (for example, if I record 30 seconds then the gif will show that I have recorded only ~ 24 seconds.

The registered email for the license is : sacultanugheorghe@gmail.com Gifox version: 2.6.1 2023-10-25 17 24 02

Thanks in advance for your investigation.

Regards, Gheorghe SACULTANU

iby commented 1 year ago

Hey @GheorgheSacultanu, thanks for reporting this. We're looking into this issue, both with the cursor and cutting off videos. There's a separate issue for the videos getting cut off, if you are able to provide additional info in that thread – would be very helpful, thank you! 🙏

GheorgheSacultanu commented 1 year ago

Added all the required details on that mentioned issue.

kmayhew-cf commented 1 year ago

@iby I have just noticed today that I am also experiencing the issue with the mouse clicks not being identified in the GIF.

iby commented 1 year ago

@GheorgheSacultanu @kmayhew-cf I'm going to close this down. The issue with interactions is another problem on Sonoma we and other developers are facing. We're tracking it in #266, I'll post updates there. Will also aim to provide a fix in the upcoming Beta next week.