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Error while try to authenticate with IDE or install to new group #58

Closed Trickfilm400 closed 3 years ago

Trickfilm400 commented 3 years ago

Hey,

I am using JetBrains: image While clicking on the top link, I will get redirected to the following URL on my own GitLab Server https://domain.tld/oauth/authorize?client_id=<client.id>&response_type=code&scope=openid&state=install&redirect_uri=https://app.git.live/gitlab/redirect

and get this issue: image

If I click the bottom link, this will be shown: image

This happend today the first time, I installed the Application about a month ago

Tried to reinstall the Jetbrains plugin, deleted gitlive user out of jetbrains, a friend tried it, all the same error Using: WebStorm 2021.1, Gitlab 13.11.1-ee and also 13.11.0-ee

Is it possible to write to the support like you see on the 3rd screenshot so they can reset the gitlab configuration or is this another problem?

Regards

michaelprichardson commented 3 years ago

Hi @Trickfilm400,

Thanks for letting us know! Could you verify that the redirect URL for the GitLive application on your instance is https://app.git.live/gitlab/redirect?

Trickfilm400 commented 3 years ago

Hi, The redirect url https://git.live/gitlab/redirect Like on these screenshots:

Screenshot_20210426-112627_Chrome.jpg

Did the url change? I will try your redirect url later and let you know if it worked

Trickfilm400 commented 3 years ago

I have changed the url, but still the same issue. Maybe because it was first configured with the old url?

Should I contact the support the reset the server configuration?

michaelprichardson commented 3 years ago

Yes, that would be best. We can use your remote to figure out what the issue is

michaelprichardson commented 3 years ago

Hi @Trickfilm400,

Just wanted to find out if you managed to get in contact with support or got it working?

Trickfilm400 commented 3 years ago

Fixed by resetting the GitLab config through support 👍🏻