since almost everywhere we are using the full forms like: "you will" "you have done" I changed one or two abbreviated forms (you'd like => you would like) to be consistent
I found the patter of using words in red and cursive a little bit inconsistent, so I suggested some changes, but I might have misunderstood it
I suggest changing "request your administrator" to "ask your administrator". I think "request sb" is incorrect, you can "request sth from sb"
The changes I suggest: