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Gladior-B-V / data-hub-app

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Can't connect my pages from my business #19

Closed GeorginaAlcaraz closed 11 months ago

GeorginaAlcaraz commented 1 year ago

My report had some facebook pages already connected and now throws this error: Unknown Error - There was an error communicating with the service. ID de error: 898602b7

When I try to reconnect the pages, it only gives me te option of the pages that are not on my business. But the one I'm trying to connect is on y business.

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zoedufrenne commented 1 year ago

Hi @GeorginaAlcaraz thanks for passing it on. We are getting multiple reports about this problem. Could I have your Data Hub ID? (You can find this under, edit profile, in the upper right corner of the data hub) Then I will look at the issue with Development and we will see if it can be resolved.

GeorginaAlcaraz commented 1 year ago

Hi, sure: google_100873252497336233150

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chrisgdclarke commented 12 months ago

Having exactly the same issue. Facebook page not appearing, only those outside of a business account are showing on the dropdown.

zoedufrenne commented 11 months ago

Hi this issue is being discussed in the following thread: https://github.com/Gladior-B-V/facebook-insights-connector/issues/11 I'll close this issue and keep you updated in the other one.