Microsoft Ads Not Working

aykacmusa commented 5 months ago

The Microsoft ads connector does not work it says no accounts found

aykacmusa commented 5 months ago

Iv tried 4 different accounts all like this

aykacmusa commented 5 months ago

I am super admin on them all

zoedufrenne commented 5 months ago

Hi @aykacmusa we don't see any errors in the connector. We can also connect with the connector. Do you also have rights to connect with a 3rd party connector?

aykacmusa commented 5 months ago

What do you mean rights? i approved it in Microsoft ads when it popped up

On Mon, 22 Jan 2024, 14:18 zoegerritsen, @.***> wrote:

Hi @aykacmusa https://github.com/aykacmusa we don't see any errors in the connector. We can also connect with the connector. Do you also have rights to connect with a 3rd party connector?

— Reply to this email directly, view it on GitHub https://github.com/Gladior-B-V/data-hub-app/issues/33#issuecomment-1904098254, or unsubscribe https://github.com/notifications/unsubscribe-auth/A5XK5HHJP7PWERVF2NHQ65LYPZYKHAVCNFSM6AAAAABB6G54GGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMBUGA4TQMRVGQ . You are receiving this because you were mentioned.Message ID: @.***>

zoedufrenne commented 5 months ago

@aykacmusa i'm trying to find a reason why you can't see the accounts. Beacause the connector is working correctly. Can you share your Data hub ID? (the code when you click on your account, in the right corner).

aykacmusa commented 5 months ago

Public avatar Upload new avatar Profile Name Update profile

Do you want to delete this account, contact support https://datahub.gladior.com/support google_111449803070422509257

On Mon, Jan 22, 2024 at 2:24 PM zoegerritsen @.***> wrote:

@aykacmusa https://github.com/aykacmusa i'm trying to find a reason why you can't see the accounts. Beacause the connector is working correctly. Can you share your Data hub ID? (the code when you click on your account, in the right corner).

— Reply to this email directly, view it on GitHub https://github.com/Gladior-B-V/data-hub-app/issues/33#issuecomment-1904110205, or unsubscribe https://github.com/notifications/unsubscribe-auth/A5XK5HCB7IVQ26CW2BAXN2TYPZZAVAVCNFSM6AAAAABB6G54GGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMBUGEYTAMRQGU . You are receiving this because you were mentioned.Message ID: @.***>

aykacmusa commented 5 months ago

Is that what you needed?

aykacmusa commented 5 months ago

hello any update?

zoedufrenne commented 5 months ago

@aykacmusa our developers are still checking what the reason is why it isn't working on your side. I keep you informed when I have an update.

rkooiker commented 4 months ago

@aykacmusa When retreiving the accounts we recieve the following error message:

{
  error: 'invalid_grant',
  error_description: 'AADSTS70000: 

> Account security interrupt for collecting proof, when user account is found as compromised

 Trace ID: 182848af-8cd9-4878-b8e0-d9397e18a400 Correlation ID: 5a1f0537-58bf-4871-939b-5f5d3e659858 Timestamp: 2024-02-21 13:44:54Z',
  error_codes: [ 70000 ],
  timestamp: '2024-02-21 13:44:54Z',
  trace_id: '182848af-8cd9-4878-b8e0-d9397e18a400',
  correlation_id: '5a1f0537-58bf-4871-939b-5f5d3e659858',
  error_uri: 'https://login.microsoftonline.com/error?code=70000'
}

This is outside of our control. I recommend that you reach out to microsoft support. Once the issue is resolved you can try to connect again.

Gladior-B-V / data-hub-app

Microsoft Ads Not Working #33