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Gladior-B-V / data-hub-app

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Community connect error #35

Open yichusheng opened 3 months ago

yichusheng commented 3 months ago

Hi,

I have been using indeed conncetor for several months and it worked well. But recently I have community error like this:

Screenshot 2024-03-26 at 7 51 57 PM

Can you help me with this issue? Thank you!

yichusheng commented 3 months ago

This problem has been going on for a couple weeks now. I can see the indicators, but there is no data to show. And my gray ID is: google_100590437386129402716

Screenshot 2024-03-26 at 8 16 06 PM
zoedufrenne commented 3 months ago

Hi @yichusheng, Can you try to connect your credential again to the datahubapp.gladior.com (even if it's already there). Just add your credentials as a new credential. Indeed works with 2fa and sometimes you have to make a new connection with the connector to verify that you still are account owner. Can you let me know if it works? :)

yichusheng commented 3 months ago

Hi @zoedufrenne, I have revoked the credential and added it agian but it does not work. I got the same error report in looker studio.

zoedufrenne commented 3 months ago

Hi @yichusheng you don't need to revoke the credential. Just add a new one then your first credential will automatically update to the new login. I've send your data hub id to development and I will keep you updated what the results are.

jerry-from-mesmero commented 1 month ago

I'm getting the same error as well, started at the end of March as well. I've reconnected my credentials and continue to get the same errors. I need to fix this or I must switch to another vendor. Help!