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Gladior-B-V / data-hub-app

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Cannot sign in using Google, dashboard lost authorisation to use Data Hub connectors #6

Closed Poetszorg closed 1 year ago

Poetszorg commented 1 year ago

Hi,

We have been using the data hub connectors for a few weeks now. All our dashboards just crashed and lost authorisation to use the connectors. I cannot log in on the website or looker studio anymore. We are getting an authorisation issue. If i try to use Google to log in, nothing happens and I cannot get a code to reset my password to the gmail account I used.

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casrooij commented 1 year ago

Hi, I have the same issue!

Poetszorg commented 1 year ago

I can login now but my data sources are gone.

zoedufrenne commented 1 year ago

Hi,

Thanks for your message. Due to a technical issue beyond our control, the Data Hub and associated Looker Studio connectors were unavailable from 16 jan. 17:00 CET until yesterday 17 jan. 16:00 CET. The issue has been resolved, but unfortunately the issue resulted in the data credentials becoming unusable for a part of our free users.

Yes, I am experiencing issues with my Looker Studio Dashboard • Update the data sources used in the Looker Studio dashboards and create new credentials No, I don't experience any issues • In that case you can ignore this message.