Gladior-B-V / facebook-insights-connector

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Cannot connect to Facebook #16

Closed Laxus-Diego closed 8 months ago

Laxus-Diego commented 9 months ago

Capture

I cannot proceed from this step. What should I do?

zoedufrenne commented 9 months ago

Hi @Laxus-Diego , this is a error from Meta, I can't controll this. You can try to revoke the business acces in Facebook and try to connect again?

Go to your personal facebook account, go to settings & privacy > settings > scroll down on the left menu and click on company intergrations > there you can delete the connection for the Gladior Insights Connector.

Then try to create a new credential in the datahubapp.gladior.com for Facebook Insights. Please let me know if it worked!