Closed rikkibarton closed 1 year ago
Hello! When creating the question for first and last name was the toggle for Sync to Profile selected?
I just duplicated the form to be sure, and yes "Sync to Profile" is marked for both First and Last Names.
On Fri, Aug 18, 2023 at 3:29 PM Sean Stevens @.***> wrote:
Hello! When creating the question for first and last name was the toggle for Sync to Profile selected?
[image: image] https://user-images.githubusercontent.com/129208341/261706942-d0ebc107-8ed2-4b25-9ce6-50e1b8790560.png
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-- Rikki Barton
Ok perfect. After hitting Sync to Profile, Last Name will need to be selected in the dropdown to connect it on their profile. Does this help?
It's always something simple that I miss. :) I edited that and re-attached the form to the login URLs. Thank you for your help!!
On Fri, Aug 18, 2023 at 4:09 PM Sean Stevens @.***> wrote:
[image: image] https://user-images.githubusercontent.com/129208341/261713458-0f95ebda-874d-4b0a-a8ef-5a85dc19d9e6.png
[image: image] https://user-images.githubusercontent.com/129208341/261713581-9f9627b4-6ea4-42de-9342-c5c30ccb50a1.png
Ok perfect. After hitting Sync to Profile, Last Name will need to be selected in the dropdown to connect it on their profile. Does this help?
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-- Rikki Barton
Hi! I have all my PRCs using the Account Creation form that I developed for them to be able to get in the system. I've noticed that while my form requires First and Last Name, the system is only transferring the first name when I see it under Pending Approvals. You can imagine this will get daunting as more users come on with the same name. I've been manually editing their profile, but for some of the users, I cannot edit anymore.