Good-Bids / goodbids

0 stars 0 forks source link

Order numbers being assigned non-chronologically #952

Open jaspercroome opened 5 months ago

jaspercroome commented 5 months ago

Order numbers being assigned non-chronologically

For the Neil Armstrong auction, Order #114 was assigned to a Free Bid placed after bids numbered 115-135.

Also in that same auction, Order #114 is listed on the All Orders dashboard page as occurring on 4/14/24 when it actually occurred on 4/15/24.

Here’s Claire’s most recent explanation:

Return to main post.

linear[bot] commented 5 months ago
GOO-352 Discussion: anne_marie_cruz on 4/24/2024

**Order numbers being assigned non-chronologically** For the Neil Armstrong auction, [Order #114 was assigned to a Free Bid placed after bids numbered 115-135](https://goodbids.discourse.group/t/bidding-increment-errors-with-the-neil-armstrong-auction/803/2). Also in that same auction, Order #114 is listed on the All Orders dashboard page as occurring on 4/14/24 when it actually occurred on 4/15/24. Here’s Claire’s most recent explanation: [](https://uploads.linear.app/c5f89e46-a242-4cc9-bea3-c8c2a1cb48f1/f29e5095-3e67-4ceb-a32b-f59beb9ab27e/49bcfc47-4cdf-4d59-aa0b-8d96f0685ab4) [@anne_marie_cruz](/u/anne_marie_cruz) pointed out that Order numbers and Dates aren’t always sequential, and this is why. If a User has a “Draft” order, WooCommerce will (sometimes) use that for a new Order. WooCommerce won’t let us subvert their “abandoned cart” functionality, so we may not be able to fully solve for sequential order numbers, but ideally we’d like to figure out a way to at least have orders dated based on when they were paid vs. when they were created. Return to [main post](https://goodbids.discourse.group/t/draft-mode-urgent-admin-and-np-bdp-related-bugs-and-issues/747).

clatwell commented 5 months ago

@jaspercroome - Just noting here that there's not likely anything we can do about the non-sequential order numbers based on the way WooCommerce handles "Draft" Orders for abandoned checkout. We have a ticket up for Brian (#1041) to sort / display Orders on the Orders view by Date Paid instead of Date Created, which should help with order auditing.

jaspercroome commented 5 months ago

thanks, @clatwell - this seems like more of a user education thing than anything else - order number !== order sequence