Closed L03TJ3 closed 11 months ago
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@patpedrosa In the failed survey I dont understand what is "my face is not recognized on the camera" and "I have bad internet connection"
The options on the failed survey should match actual issues the user see or has the ability to know that is the issue.
There is an issue when the user doesnt pose its face correctly, or not enough lighting etc... when facetec shows the ideal posture vs the user. I don't remember the message. That should probably replace "my face is not recgonnized"
How is the user supposed to know the issues he is having are because of an internet connection issue?
@sirpy @patpedrosa the actual message on that screen is: we need a clearer video selfie considering that, should the option: 'It says it needs a clearer video selfie' replace the 'I think my camera quality is not good enough'?
Description
Upon request the fv-survey and options needed some re-thinking.
About # (link your issue here)
4051
Screens
(Cancelled survey)
(Failed Survey)
(One of the error screens before give up) (margin got fixed for the buttons)
(I give up screen)
How Has This Been Tested?
Please describe the tests that you ran to verify your changes.
Checklist: