Open Spark450 opened 6 hours ago
Objective
Conduct comprehensive discovery work to understand user needs, pain points, and expectations regarding notifications.
Design the "Notifications" feature from initial concepts through to detailed visual designs.
Ensure the design aligns with the approved Workspace pattern and utilizes the updated components from the new Figma library.
Tasks
Discovery Phase
User Research
Review existing DDD products that include a notification feature.
Conduct designer interviews to gather insights on notification designs.
Competitive Analysis
Analyze how other jurisdictions and industry leaders implement notification systems within a workspace context.
Identify best practices
Technical Consultation
Meet with developers to understand constraints.
Document any technical limitations or opportunities.
Define Requirements
Compile findings from the discovery phase into actionable requirements.
Prioritize features based on user needs and business goals.
Ideation and Sketching
Brainstorm design solutions and interaction models for the Notifications feature.
Map out different notification types, states (read, unread), and user interactions.
Collaborate with team members for initial feedback.
Visual Design
Apply the approved visual styles and component updates to create high-fidelity designs.
Usability Testing
Plan and conduct usability tests
Document findings and identify areas for improvement.
Design Documentation
Prepare detailed design usage guidelines and specifications, including annotations for developers.
Document interaction behaviors, edge cases, and responsiveness guidelines.
Considerations
Types of Notifications
In-App Notifications: Messages that appear within the application while the user is active.
Email Notifications: Messages sent to the user's email address
SMS Notifications: Text message notifications
User Preferences and Control
Notification Settings: Allow users to customize which types of notifications they receive.
Opt-In/Opt-Out Options (Email and SMS): Provide clear options for users to subscribe or unsubscribe from notifications.
Do Not Disturb Mode: Enable users to silence notifications during specific times.
Notification Content and Relevance
Personalization: Tailor notifications based on user behaviour and preferences.
Content Design: Guidelines notification messages
Priority Levels: Differentiate between critical and non-critical notifications.
Delivery Timing and Frequency
Optimal Timing: Send notifications at times when users are most likely to engage.
Rate Limiting: Prevent overwhelming users by limiting the number of notifications sent within a time frame.
Interaction and Behavior
Dismissal Mechanism: Provide easy ways to dismiss or snooze notifications.
State Management: Indicate read vs. unread notifications clearly.
Responsive Design and Accessibility
Responsive Design: Ensure notifications display correctly on various devices and screen sizes.
Screen Reader Support: Ensure notifications are readable by screen readers.
Keyboard Navigation: Make sure all notification interactions are accessible via keyboard.
Notification Management
Organization: Allow users to sort, filter, and search through notifications.
Bulk Actions: Enable users to perform actions on multiple notifications simultaneously (e.g., mark all as read).
Archiving: Decide how long notifications are stored and provide options to archive or delete them.
Edge Cases and Scenarios
Offline Mode: Determine how notifications behave when the user is offline.
Multiple Accounts: Handle notifications for users with multiple accounts or roles.
Dependencies
Availability of stakeholders and users for interviews and testing.
Completion or availability of updated components in the new Figma library.
Jira issue
Spark450
commented
6 hours ago Spark450
commented
6 hours ago
Objective
Conduct comprehensive discovery work to understand user needs, pain points, and expectations regarding notifications.
Design the "Notifications" feature from initial concepts through to detailed visual designs.
Ensure the design aligns with the approved Workspace pattern and utilizes the updated components from the new Figma library.
Tasks
Discovery Phase
User Research
Review existing DDD products that include a notification feature.
Conduct designer interviews to gather insights on notification designs.
Competitive Analysis
Analyze how other jurisdictions and industry leaders implement notification systems within a workspace context.
Identify best practices
Technical Consultation
Meet with developers to understand constraints.
Document any technical limitations or opportunities.
Define Requirements
Compile findings from the discovery phase into actionable requirements.
Prioritize features based on user needs and business goals.
Ideation and Sketching
Brainstorm design solutions and interaction models for the Notifications feature.
Map out different notification types, states (read, unread), and user interactions.
Collaborate with team members for initial feedback.
Visual Design
Apply the approved visual styles and component updates to create high-fidelity designs.
Usability Testing
Plan and conduct usability tests
Document findings and identify areas for improvement.
Design Documentation
Prepare detailed design usage guidelines and specifications, including annotations for developers.
Document interaction behaviors, edge cases, and responsiveness guidelines.
Considerations
Types of Notifications
In-App Notifications: Messages that appear within the application while the user is active.
Email Notifications: Messages sent to the user's email address
SMS Notifications: Text message notifications
User Preferences and Control
Notification Settings: Allow users to customize which types of notifications they receive.
Opt-In/Opt-Out Options (Email and SMS): Provide clear options for users to subscribe or unsubscribe from notifications.
Do Not Disturb Mode: Enable users to silence notifications during specific times.
Notification Content and Relevance
Personalization: Tailor notifications based on user behaviour and preferences.
Content Design: Guidelines notification messages
Priority Levels: Differentiate between critical and non-critical notifications.
Delivery Timing and Frequency
Optimal Timing: Send notifications at times when users are most likely to engage.
Rate Limiting: Prevent overwhelming users by limiting the number of notifications sent within a time frame.
Interaction and Behavior
Dismissal Mechanism: Provide easy ways to dismiss or snooze notifications.
State Management: Indicate read vs. unread notifications clearly.
Responsive Design and Accessibility
Responsive Design: Ensure notifications display correctly on various devices and screen sizes.
Screen Reader Support: Ensure notifications are readable by screen readers.
Keyboard Navigation: Make sure all notification interactions are accessible via keyboard.
Notification Management
Organization: Allow users to sort, filter, and search through notifications.
Bulk Actions: Enable users to perform actions on multiple notifications simultaneously (e.g., mark all as read).
Archiving: Decide how long notifications are stored and provide options to archive or delete them.
Edge Cases and Scenarios
Offline Mode: Determine how notifications behave when the user is offline.
Multiple Accounts: Handle notifications for users with multiple accounts or roles.
Dependencies
Availability of stakeholders and users for interviews and testing.
Completion or availability of updated components in the new Figma library.