Crash when downloading eSIM subscription in MyKyivstar app

[immunizedcarbon]

Hello,

I tried to activate eSIM through the official app of the operator Kyivstar. But the app crashes after I press the activation button. Playstore, Play Services and Framework is installed and eSIM management is activated. Also tried to give the app every access it asks for and the compatibility mode.

Is this an App or GrapheneOS related error? The error log is below. Thank you!

type: crash osVersion: google/bluejay/bluejay:13/TQ2A.230305.008.E1/2023040400:user/release-keys package: com.kyivstar.mykyivstar:23560 process: com.kyivstar.mykyivstar processUptime: 50078 + 440 ms

java.lang.RuntimeException: Error receiving broadcast Intent { act=download_subscription flg=0x10 } in com.truphone.android.esim.EsimOperationBroadcastReceiver@4d2304a at android.app.LoadedApk$ReceiverDispatcher$Args.lambda$getRunnable$0$android-app-LoadedApk$ReceiverDispatcher$Args(LoadedApk.java:1800) at android.app.LoadedApk$ReceiverDispatcher$Args$$ExternalSyntheticLambda0.run(Unknown Source:2) at android.os.Handler.handleCallback(Handler.java:942) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:201) at android.os.Looper.loop(Looper.java:288) at android.app.ActivityThread.main(ActivityThread.java:7891) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:548) at com.android.internal.os.ExecInit.main(ExecInit.java:49) at com.android.internal.os.RuntimeInit.nativeFinishInit(Native Method) at com.android.internal.os.RuntimeInit.main(RuntimeInit.java:355) Caused by: java.lang.IllegalArgumentException: Invalid result intent at android.telephony.euicc.EuiccManager.startResolutionActivity(EuiccManager.java:1006) at com.truphone.android.esim.EsimOperationBroadcastReceiver.resolveDownloadSubscriptionError(EsimOperationBroadcastReceiver.java:112) at com.truphone.android.esim.EsimOperationBroadcastReceiver.onReceive(EsimOperationBroadcastReceiver.java:85) at android.app.LoadedApk$ReceiverDispatcher$Args.lambda$getRunnable$0$android-app-LoadedApk$ReceiverDispatcher$Args(LoadedApk.java:1790) ... 11 more

[thestinger]

Have you tried using the Google eSIM activation app instead?

[maade93791]

I have successfully installed eSIM using carrier app (not KyivStar). Might be an issue with the carrier app itself.

[matchboxbananasynergy]

This can likely be closed, as it seems like it might an issue with the carrier app, and not specific to GrapheneOS.