Can't make any purchases in sandboxed Google play

[o-kotb]

I'm unable to make any purchase in either Google play store itself or other in-app purchases. The former isn't an issue as I can buy apps from the website (also no problem with payment info), but there's no getting around latter afaik.

It always says "Something went wrong" after I authenticate the purchase. I gave it the necessary permissions as well. I also switched to the alpha channel to try the newly released gmscompat, but the issue persists.

Btw, that link goes to https://support.google.com/googleplay/answer/1050566 for both in-app and play store for some reason.

[thestinger]

I gave it the necessary permissions as well

Not clear what you mean by this. No permissions need to be granted.

[o-kotb]

It asked for unrestricted battery usage for push or something like that the first time I installed it. Other than that, I left everything as is including network permissions.

[thestinger]

Which version of Play Store and Play services do you have?

[o-kotb]

Currently I have the latest from the alpha channel, so:

GmsCompatConfig 48 Google Play services 23.14.13 (190400-522407179) Google Play Store 34.9.16-21 [0] [PR] 518042857 Google Services Framework 13

The issue was present in stable channel as well. I think one time Play Store updated itself and Play services (another permission it asked me for), but I reinstalled them from apps to try to see if the issue would be resolved. That means it happens on both the version from Apps and the versions it tries to install by itself.

[muhomorr]

Need to see the logcat. Can you capture it after reproducing this issue?

[o-kotb]

Sorry for the delay, was trying to figure out why my phone wasn't connecting to the computer.

Here it is: logcat.txt

[muhomorr]

Are you blocking connections to Google servers at the network level?

[o-kotb]

Nope, but my home network is a bit unreliable and sometimes just doesn't connect to certain websites.

Here is the output of me trying to buy the same app but routing the connection to tailscale on my server, which usually always works when I'm having trouble with connections. logcat2.txt

But I don't have anything blocked.

[muhomorr]

Not clear from the logs why this issue is happening.

[o-kotb]

That's unfortunate. Would other logging types like bug report in developer settings provide more relevant info? I can dm or email you if it has sensitive info... or is this a dead end for me anyways :/

Also, I tried adding other google accounts and nothing changed. It only happens on this phone, and not other android devices.

[muhomorr]

When did this start happening? Yesterday?

[o-kotb]

The first time I tried purchasing something was 3 weeks ago. I didn’t think much of it then because google play wasn’t the only payment method available, but I’m kinda in a pinch now. I bought this pixel only a few months ago where I installed GOS the same day, and I installed sandboxed google play about a month or so ago. So it could’ve possibly not been working from the beginning.

[muhomorr]

Downgrade GmsCompatConfig to version 47 (it's currently in stable channel) and then reboot the device. See if it helps.

[o-kotb]

Same result. (Well, I started this issue when I was in stable.) I also tried version 46 which is installed when I uninstall updates… also same result.

I might have to use stock pixel os temporarily to get around this :(

[thestinger]

@o-kotb Have you tried clearing data for Play services and Play Store already?

[muhomorr]

Also, I tried adding other google accounts and nothing changed. It only happens on this phone, and not other android devices.

Do your other devices that don't have this problem use the same network setup?

[o-kotb]

@o-kotb Have you tried clearing data for Play services and Play Store already?

Just tried that now, but nothing changed. I also tried clearing the storage and then restarting, nothing happened either.

Do your other devices that don't have this problem use the same network setup?

Yep, it’s my brother’s samsung a13, connected to the same exact network. I just tried buying something now and it worked there.

Btw, every time I generate a bug report from developer options, I get a notification from gmscompatconfig GmsCompat saying that sandboxed google play crashed when the bug report generation finishes. Is this normal? It doesn’t happen when I use logcat from adb like I did before here.

[muhomorr]

Btw, every time I generate a bug report from developer options, I get a notification from gmscompatconfig saying that sandboxed google play crashed when the bug report generation finishes

I assume you mean notification from GmsCompat. GmsCompatConfig doesn't show any notifications. It's unrelated to this issue.