webui broken after upgrade from 2.2.2 to 2.4.1 and then to 2.4.3

[nrobert13]

Expected Behavior

The web-ui to load and present a login screen.

Current Behavior

Nothing shows. Looking at the network traffic in the browser I see the following: the first request failing is:

Request URL:

http://example.com/assets/plugin/org.graylog.plugins.pipelineprocessor.ProcessorPlugin/plugin.org.graylog.plugins.pipelineprocessor.PipelineProcessorPlugin.469e61e05c1640d36297.js

Response:

type | ApiError
-- | --
message | java.nio.file.FileSystemNotFoundException: /usr/share/graylog-server/plugin/graylog-plugin-pipeline-processor-2.4.1.jar

So for some reasons it is still looking for the 2.4.1 version of the plugin, but only the 2.4.3 is in place.

Possible Solution

Steps to Reproduce (for bugs)

1. install graylog 2.2.2
2. update to 2.4.1
3. update to 2.4.3

Context

Your Environment

• Graylog Version: 2.4.3
• Elasticsearch Version: 5.6.7
• MongoDB Version: 3.4.9
• Operating System: centos 7.4
• Browser version: chrome 60, firefox 57.0.4

[joschi]

@nrobert13 Make sure that you've upgraded Graylog properly, that all old plugin artifacts have been removed from the plugin directory, and that you've reloaded the application in your browser.

A page refresh should do, but you can also try purging your browser cache.

[nrobert13]

here's the content of the plugin dir:

# ls -l /usr/share/graylog-server/plugin/
total 37952
-rw-r--r-- 1 root root 13997198 Jan 24 23:32 graylog-plugin-aws-2.4.3.jar
-rw-r--r-- 1 root root    27034 Jan 24 23:32 graylog-plugin-beats-2.4.3.jar
-rw-r--r-- 1 root root    60153 Jan 24 23:32 graylog-plugin-cef-2.4.3.jar
-rw-r--r-- 1 root root  2971112 Jan 24 23:32 graylog-plugin-collector-2.4.3.jar
-rw-r--r-- 1 root root  4296855 Jan 24 23:32 graylog-plugin-enterprise-integration-2.4.3.jar
-rw-r--r-- 1 root root  6617711 Jan 24 23:32 graylog-plugin-map-widget-2.4.3.jar
-rw-r--r-- 1 root root   705987 Jan 24 23:32 graylog-plugin-netflow-2.4.3.jar
-rw-r--r-- 1 root root  5594731 Jan 24 23:32 graylog-plugin-pipeline-processor-2.4.3.jar
-rw-r--r-- 1 root root  4574666 Jan 24 23:32 graylog-plugin-threatintel-2.4.3.jar

did reload the page many times, also tried in a private window which is supposed to be a clean browser instance without any cache. same behavior on many different computers ...

[joschi]

@nrobert13 I'm unable to reproduce the issue on a fresh Graylog 2.4.3 setup (via Docker).

Make sure that there's no caching proxy in between you and the Graylog node.

Used docker-compose.yml for reproducing the issue:

version: '2'
services:
  mongo:
    image: mongo:3
  elasticsearch:
    image: docker.elastic.co/elasticsearch/elasticsearch:5.6.6
    environment:
      - http.host=0.0.0.0
      - xpack.security.enabled=false
      - "ES_JAVA_OPTS=-Xms256m -Xmx256m"
    ulimits:
      memlock:
        soft: -1
        hard: -1
    mem_limit: 512m
  graylog:
    image: graylog/graylog:2.4.3-1
    environment:
      - GRAYLOG_PASSWORD_SECRET=somepasswordpepper
      # Password: admin
      - GRAYLOG_ROOT_PASSWORD_SHA2=8c6976e5b5410415bde908bd4dee15dfb167a9c873fc4bb8a81f6f2ab448a918
      - GRAYLOG_WEB_ENDPOINT_URI=http://127.0.0.1:9000/api
      - GRAYLOG_MESSAGE_JOURNAL_ENABLED=false
    links:
      - mongo
      - elasticsearch
    ports:
      - 9000:9000

[nrobert13]

hi @joschi , I did uninstall and install again, and it works. sorry. seems that for some reasons during the upgrade the webui didn't get updated. thanks.