[Task]: Create outline for contact-us email process

HHS / simpler-grants-gov

https://simpler.grants.gov

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[Task]: Create outline for contact-us email process #1948

Open alexis-bunc opened 6 months ago

alexis-bunc commented 6 months ago

Summary

[ ] Review and provide feedback for contact-us email process documented in GitBook

Acceptance criteria

Link to process: https://app.gitbook.com/o/cFcvhi6d0nlLyH2VzVgn/s/v1V0jIH7mb7Yb3jlNrgk/~/changes/569/communications/email-approval/contact-us-email-approvals/contact-us-email-process

CarleyKimball commented 6 months ago

@alexis-bunc Looks great! No changes on my end.

CarleyKimball commented 6 months ago

Assigning to @meghscase for a quick look.

meghscase commented 6 months ago

This looks good to me. The only thing I might consider adding is something about how if there becomes a critical mass of a topic that doesn't fit a current template, a template will be developed with the normal process.

cc: @alexis-bunc @CarleyKimball