This is more evident when clicking directly on a stop in the map, then "route from here": the nearyou panel should show lines passing trough the stop with a "to stop" distance = 0, but distance is often much more.
The reason for it is most likely that OpenTripPlanner puts you on the wrong side of the street and crossing the street is not possible near that location.
This is more evident when clicking directly on a stop in the map, then "route from here": the nearyou panel should show lines passing trough the stop with a "to stop" distance = 0, but distance is often much more.
Those distances are coming from OTP GraphIndex.findClosestPlacesByWalking() https://github.com/HSLdevcom/OpenTripPlanner/blob/9dadd50eaf10e2b74bf8c6a4934a5317fb80837c/src/main/java/org/opentripplanner/routing/graph/GraphIndex.java#L401 which in turn lounches an Astar search. I did not do further investigation, but I noticed that the more the stop is far away from the graph vertex, the more the distance is wrong, see the image: